By purchasing you agree to these terms:

DeAja Palmer Cookies is not responsible for lost, stolen, delayed, melted, or damaged packages once orders have been transferred to the shipping carrier. Every order is packaged carefully and securely to help ensure products arrive in the best possible condition. Shipping delays caused by carriers, weather, holidays, incorrect addresses provided by customers, or other circumstances beyond our control are not the responsibility of DeAja Palmer Cookies.

Please ensure all shipping information is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Due to the perishable nature of our products, all sales are final and we do not offer refunds, returns, or exchanges once an order has been placed or delivered.

Orders are typically processed and shipped on the following Tuesday or Friday unless otherwise stated. Processing and shipping times may vary during holidays, high-volume periods, or unforeseen circumstances.

Allergen Notice

Our products are made in a home kitchen operating under Florida Cottage Food laws. We cannot guarantee that any product is free from allergens or cross-contamination. All products are prepared in a kitchen that handles common allergens including, but not limited to: wheat, milk, eggs, soy, peanuts, and tree nuts. By purchasing our products, customers acknowledge and accept all allergy-related risks. DeAja Palmer Cookies is not liable for allergic reactions or sensitivities caused by consumption of our products.

Cottage Food Disclosure

MADE IN A COTTAGE FOOD OPERATION THAT IS NOT SUBJECT TO FLORIDA’S FOOD SAFETY REGULATIONS.